Eligible Davidson County residents can receive three years of fare-free WeGo travel, with November registration opportunities at downtown Nashville’s Elizabeth Duff Transit Center.
Journey Pass is an existing program, not a new offer for every resident. The immediate opportunity is the current sign-up calendar, highlighted in NewsChannel 5’s November reporting. Knowing the eligibility rules before traveling downtown can save an unnecessary trip.
When and where to register
WeGo’s current program page lists November 11, 16, 18, 23, 24 and 30 registration events, each from 7 a.m. to 7 p.m. The location is Elizabeth Duff Transit Center at WeGo Central, 400 Dr. M.L.K. Jr Boulevard.
These are listed event dates, not a promise of registration every day through November 30. Check the live calendar before leaving, particularly if you are arranging a ride or taking time away from work.
Bring identification and proof of eligibility
Applicants need valid photo identification and an accepted current document. Nashville’s August eligibility expansion added several benefit programs; that expansion remains useful context for today’s applicants.
Accepted documentation includes SNAP approval or verification, a TennCare Medicaid eligibility letter, WIC eligibility documentation, a TANF award letter, a LIHEAP eligibility or award letter, or Housing Choice Voucher paperwork. Metro Action approval, specified MDHA housing documents and a Metro Social Services Journey Pass referral are also listed.
For SNAP, the official guidance accepts access to the One DHS benefits portal on a smartphone or a screenshot showing approval. Consult the linked document table for the exact evidence that applies to your program, rather than assuming any benefit card will be enough.
Metro’s program overview identifies participating service agencies, including Metro Action, MDHA, Metro Social Services, Metro Public Health and the Office of Homeless Services. People already receiving services can ask their partner agency about signing up.
What the pass covers
Once registered, participants receive rides on a new QuickTicket card. Coverage includes local and regional WeGo buses, WeGo Access, WeGo Star and the base fare for WeGo Link. Access On-Demand and Vanpool are excluded.
If you lack an accepted document, WeGo advises contacting a partner where you already receive services. It does not promise automatic eligibility based solely on a Nashville address. Customer Care is available at 615-862-5950.
The practical benefit is flexibility for repeated trips to work, appointments or groceries without paying each fare. Registration does not change the route timetable, so checking a useful outbound and return service is still part of planning.
For other Nashville transportation coverage, see the new Mexico City nonstop planned for 2027.
